Myntra Tag Loop Number: What It Is and What If the Seal Tag Breaks

“Keep the seal tag intact while returning” is printed on a lot of Myntra products, and it leads to plenty of searches: what is the tag loop, where is the number, and what happens if it breaks? Here's the answer for both customers and sellers.

What a Myntra tag loop is

A tag loop is a hard plastic tag, often yellow, fixed through the product's label or a seam with a plastic loop. It carries a unique code or barcode: the tag loop number. Myntra introduced tag loops for many categories, such as apparel, footwear and bags, to stop used or fake products from being returned.

Where to find the tag loop number

The number is printed on the tag itself, usually next to or under a barcode. The seller scans or records it when packing the order, so Myntra knows which tag went out with which product.

For customers: the return rules

• You can try the product on with the tag loop attached.
• Don't cut or break the tag loop until you're sure you're keeping the product.
• When returning, the tag loop must be attached, unbroken, with the same number.
• If the tag loop is missing or broken, the return can be refused at pickup or at the quality check.

What if the seal tag is broken?

There's no safe way to “fix” a broken Myntra tag loop. Gluing or re-attaching it will usually be spotted at the quality check. If it broke by accident:

• Contact Myntra customer care before you schedule the return, and explain what happened.
• Keep photos of the product and the broken tag.
• If the product was defective or wrong, say so, since that is handled differently from a size return.

Myntra decides each case. Policies change, so check the return terms on the product page and in your order.

For sellers: using tag loops properly

• Attach correctly. Through the brand label or a strong seam, where the customer can try the product on but can't remove the tag without cutting it.
• Capture the code. Scan or enter the tag loop number when packing, as your Myntra portal or order management tool asks.
• Show it in the packing video. Hold the tag to the camera so the number is readable.
• Check returns. Before accepting a return, compare the tag loop number with your record.

“Non-working” seal tags look similar but carry no code registered with Myntra. They're fine as a deterrent on other marketplaces, but they don't replace an official tag loop where Myntra requires one.

More on Myntra packing in Myntra packaging material and what is a seal tag in Myntra.