No Return Policy

We do not accept returns for any products once delivered.
A return or replacement will only be accepted if:

Wrong item is delivered (different from what you ordered)

To request a return for a wrong item, you must:

  • Provide unboxing video and clear photos of the received product

  • Raise the request within 24 hours of delivery

  • Keep the product unused and in original packaging

No returns will be accepted for:
✘ Change of mind
✘ Size/colour preference
✘ Damage or defect without proof
✘ Used or opened items

Last Update – 5th December 2025
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Address: Plot - 38, Purani Zeromile, Sahwajpur, Muzaffarpur (Bihar) 842004, Email: hello@surazz.com